Forum Discussion
Play button on timelines causes playhead to go back to beginning every time
I just downloaded an update a little bit ago... now, when I hit the play button on the timeline, the playhead jumps back to the beginning every time.
The same thing is happening to me and it is so time draining I cant deal!
I reviewed the commentary in this thread and did an update on my program -- it is still happening. Please help - I cant build the rest of this course with this happening.
It only started happening a few months ago, and it is intermittent when it does happen so I have not been able to lock-down a cause. Please help is possible. thanks.
Hi Eugenia,
I'm sorry to hear this and can appreciate how frustrating this problem is. We haven't had luck recreating the experience, but we're determined to help!
- What version of Storyline are you using? Click the Help tab, then About Storyline.
- Working on a shared drive can cause features to break. Let's check that all projects are stored on a local drive.
If the problem resurfaces, let's connect you with our Support team to pull a few system logs. Any extra clues we can gather would be greatly appreciated!