Forum Discussion
Player button freezes Storyline
When I press the Player button, Storyline freezes. Pressing Escape brings it back. However, I need to edit the Player! I have opened Storyline on all 3 of my different monitors and vigorously checke...
Hi Amy, and thanks for reaching out!
I'm sorry to hear that you're experiencing this issue with Storyline freezing when you select the Player button. I've opened a support case on your behalf so we can investigate what's going on.
You should be hearing from one of our Support Engineers soon via email. In the meantime, here are some troubleshooting steps to fix unexpected or erratic behavior.
