Forum Discussion

AndrewMercer-c6's avatar
AndrewMercer-c6
Community Member
2 years ago

Player buttons overlapping

Has anybody experienced overlapping back/next buttons on the player when reviewing content through Articulate Review? We have a user who has been testing our course and using Edge they are seeing ...
storyline 360
JakeMcDonnell-5's avatar
JakeMcDonnell-5
Community Member
7 months ago

Me and my team members experience this issue all the time in Articulate Review, but not in our LMS (Zensai). Articulate has not identified a cause/solution so I am chalking this up to a browser issue. We use Microsoft Edge (Chromium). There seems to be several issues between Edge & Articulate that do not have fixes as of now. Audio clips restarting after pausing the timeline is another one that we experience often. That one happens both in Review and in our LMS.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    7 months ago

    Hello JakeMcDonnell-5,

    Sorry to hear about your experience with audio and when viewing content in Review 360. I'd like to ask a few questions to clarify your experience: 

    • What is the scale setting of the monitors used when viewing the published content?
    • Is your Microsoft Edge browser and Windows OS up-to-date?
    • Is the audio issue happening to all of your audio files?

    Also, would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!