Forum Discussion
Player dialogue boxes appear as a blank screen
Hi everyone
We've experienced this issue for sometime now when learners are viewing Storyline 3 SCORMs via an old version of Totara. We're now using Storyline 360 via a new cloud based LMS, but st...
Hello Sarah!
We are happy to figure this out with you! Are you finding this happens across all browsers or a specific browser? Also, have you tested your course in another LMS environment like SCORM cloud to see if the same problem appears?
I'd recommend testing your course in a different browser as well as another LMS environment. Let us know what your findings are!
Hi Lauren
Thanks for your response! I'll give SCORMcloud a try. Re the browser- up until 6 months ago we were still using Internet Explorer which had the same issue (we now use MS Edge). I'll see if using Chrome has any impact.
I'll let you know the result :)
Cheers
Sarah
