Forum Discussion
Player menu does not show all of my slides
hi everyone i am having issues with my player menu. when i go to preview my project it does not show one of my slides. I have tires adding it out of the folder in and that has not worked. I have also tires to add it in as a scene and duplicate and that has also not worked. I was wondering what i should do?
Hi, Olivia,
Sometimes, the built-in Menu doesn't pick up all slide changes. However, you can rebuild the Menu using the Reset from story button in the Player:
Hi Judy I have tired that feature as well and that did not solve my issue. Thanks for you're help though.
I'm sorry to hear the Reset doesn't solve the problem. I suggest you contact the Articulate staff directly. You can do that here:
Thanks for reaching out to the support team directly, Olivia. I see that you are working with Renato directly so you're in great hands.
If it is a result slide it will not show in the menu
Hi everyone! Is it possible to know if this bug was fixed and if so, how please? I am experiencing the same issue. One slide never appears in the menu, whatever I do. If I duplicate this slide, the problem is the same on the past ones, but if I create a new, it works for this one. Thanks in advance!
Hello Julien, and welcome to E-Learning Heroes. 😊
It does not look like we heard back from Olivia, so I do not have any additional information to provide.
- Were you able to reset your menu from the story as Judy shared above?
I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when troubleshooting is complete.
Hi Leslie and thank you very much!
I have uploaded the file :)
Thanks, Julien. I'll take a look and reply to you privately via email.
Thank you very much for your help.
In order to help other people who may have the same problem, here was the issue: the slides that didn't appear were results slides that have been copy/paste by error to make normal content slides. That's why they were not displayed in the menu.
I appreciate you popping back in to share that finding with the community, Julien.
