Forum Discussion
Player Menu Not Loading
When I click on the Player Menu as I need to remove the menu side bar, it comes up with 'Articulate Storyline Error Report' saying something went wrong! I really need to remove the menu side bar bef...
Hi Holly!
I have a few more questions, and I'd like to address some of your fears around the solutions that Maria shared above:
- What version of Storyline are you currently using?
- You mention that it's happening across different laptops/licenses, but is it the same project file?
- If it's a single project, I recommend that you import the file into a new one and proceed.
Regarding the repair option shared above, your project files are saved to your local drive and are independent of the software installation. You'll be reinstalling on the same machine, so there will be no impact on your license.