Forum Discussion
Poor image quality when uploading an image with Rise
Hello,
I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid those artifacts? Looks not so good when a course is viewed on PC screen.
Thank you!
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
I want to add a plus one to this. I complained about the image quality before elsewhere as well. I'm developing courses for radiologists and we depend HEAVILY on being able to accurately reproduce high quality scan images in the courses. If there are artefacts in the images, these could be misinterpreted or misread so the image quality is of paramount concern for us. I just want to be able to turn all the fancy compression OFF and do it myself. Surely it just needs a checkbox to skip the compression process?
Rise shouldn't be compressing PNG and GIFs to JPG if it's doing that. that's basic web graphics knowledge. GIFS and PNGs are for text and vectors and JPGs are for photos. If you save or compress a 2-color vector image into JPG, you will end up with a bigger file size because of more colors (shades of the two colors) added and a blurry image.
It sucks that Rise does this and can't seem to figure out how to fix it. I like the sleek overall look of the course but the poor image quality of my screenshots are ruining it.
Is there a standard image for the following:
1. Logo
2. Cover Photo
What kind of format should the image be? JPEG/ PNG/ GIFS? Please advise.
How about the image within the contents? Are there any specific format/ dimension?
Thank you!
Hi Calvin,
Here's some tips on images and Rise 360. Let me know if you have any questions.
I am trying to add a cover photo that is shades of yellow. It is turning brown! I have tried saving as png and jpeg. Any help is appreciated. Thank you.
I think it’s because Rise likes to add a shadow overlay on any cover image for the purposes of ensuring contrast agains the text color of the course title that will sit on top of the image. Would be nice if there was a way to know what the true color of your image would look like as a final product, or to avoid the shadow overlay, but I think they do this to “fool-proof” the look and feel.
That's very frustrating. Thank you for replying.
Hi Lynn,
I just wanted to jump in here to let you know that you can adjust hard dark the overlay is in the course settings (see screenshot).
I hope that's helpful! Let me know if you have any other questions.
Never thought of the "limit the storage cost" angle before ... sounds very plausible.
I know we use huge amounts of video in our courses, and if everyone is doing the same then Articulates servers will get full very quickly! The PNG solution although what we want would still not address storage capacity for articulate. Maybe we could have the option to have our assets stored locally - but this could prove difficult for non localised teams and collaborative working.Still, would be nice to have the option!
ps - how about keeping the same asset file names so we could easily replace on export?
Most saas services have storage limits, and rise is no exception. I think it's 150gb
I guess that this is intended to limit the storage cost.
Yep. I think you nailed it Victor... :(
Would really like to know when the options for choosing whether to and how much to compress media assets in Rise are available. But found this thread useful and got some interesting ideas to figure out a workaround,
Hi Kashish!
So glad you came across this thread! While there isn't a way to turn off image compression in Rise 360, it's good to hear you were able to find a workaround.
Hi Alyssa,
Thanks for your response. Where can I turn off compression in Rise?
