Forum Discussion
Poor image quality when uploading an image with Rise
Hello,
I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid those artifacts? Looks not so good when a course is viewed on PC screen.
Thank you!
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
249 Replies
- IrinaPoloubessoCommunity Member
Horrayyy!!! Thank you!
Does it matter the order of this substring in the file name ? Always in the end of the filename? You got it right, Jeff!
And great question, Irina. It does not matter where you add the substring, but I personally like to add it to the end.
For example,
Image.pngbecomesImage_NOPROCESS_.png.- CassiusNetzleyCommunity Member
Does this new "remove image degradation" file naming "switch" apply to all block types that have the capability of having image assets uploaded into them?
Our designers, instructors, and students have made note of Carousel blocks being egregious offenders of the image degradation/compression.
Thanks!
Yes, Cass! This option will apply to wherever images are used. You can check out a quick comparison sample here using the carousel block.
- JCBlanchardCommunity Member
MERCI BEAUCOUP!!
- PaulKnights-45cCommunity Member
Finally! Excellent work guys.
- CassiusNetzleyCommunity Member
Thanks, Crystal!
I was just about to respond to my own post. My team is elated about this and found the same as you mentioned about the carousel, labeled graphics, and all the other imageable block types.
Cheers and big thanks to the Articulate Rise team for listening to your users and bringing this option about. Thanks for the feedback, Cass! I'll be sure the Rise team hears about this!
- KoraDimmick-ec1Community Member
Has this problem been solved yet? I am having the same issue with poor image quality.
Hi Kora! Thanks for reaching out.
Does your image look blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add
_NOPROCESS_to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.- JanDusekCommunity Member
Thank you Rise team!
I've noticed that this also bypasses resizing of images larger than 1680px, this is excellent news.
Any plans to add similar switch to Storyline?
Hi there, Jan. Good news! When you publish in Storyline 360, you can adjust the quality settings of your audio, video, and images.
- NovaKnightCommunity Member
- CaderMeeraSa003Community Member
Make your image 760px width and make your object center. So it perfect in your normal mode.
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