Forum Discussion
MelodyCabrera-6
3 months agoCommunity Member
Posted SCORM file was null or empty in ComplianceWire
Hi Folks! Our organization uses ComplianceWire LMS, and we are experiencing a new issue uploading files from Articulate Rise 360. Generally, we would export the Rise files to SCORM 1.2 and upload t...
StevenBenassi
3 months agoStaff
Hi MelodyCabrera-6!
Sorry to hear you're running into errors when uploading SCORM files to your LMS!
I suggest testing how the SCORM package behaves in an LMS test environment, like SCORM Cloud. A problem with the course can be observed regardless of which LMS is used, but LMS-specific issues cannot be replicated in another LMS. If you don't encounter any issues in SCORM Cloud, I would wait to hear from your LMS support, as they should be able to reproduce the behavior you are experiencing in their environment.
If the course also fails to upload in SCORM Cloud, it would be helpful to see the file that's giving you trouble. Please upload a copy here in the discussion or privately through a support case.