Forum Discussion
PowerPoint Import Crashing since installing StoryLine 360 June 2025 Update
- 4 months ago
Hi Everyone!
Sorry to hear you've encountered this issue when importing PowerPoint content to Storyline!
I see that you have all connected with our support engineers, who confirmed this behavior was related to a bug in Storyline version 3.101.34880.0. I'm happy to share we just released a new update for Storyline, which includes a fix for this bug.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions, here.
Please let me know if you have any questions about this update, or the issue you reported!
Hi everyone,
sadly the latest Storyline update, July 22, 2025 (Build 3.102.35072.0), "broke" again the PowerPoint importing feature which was working until Build 3.101.34961.0 .
Luca
Thanks Luca, I think I'll skip that update. It's probably worth raising a support incident. If I remember correctly, when you revert back to a previous version it automatically prompts you to raise a ticket stating why you're rolling back.
- LucaBagna-b50a43 months agoCommunity Member
thanks Paul, rolled back to Build 3.101.34961.0 and opened a support incident (btw the import function is not working anyway....)
- StevenBenassi3 months agoStaff
Hi LucaBagna-b50a4!
I'm sorry to hear you're still having issues when importing PowerPoint content into Storyline!
Great move on opening a support case! I see that my teammate John has received your case, and should be following up with you shortly.
We can continue the conversation through your case, to keep all information in one spot.
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