Forum Discussion
PowerPoint Import Crashing since installing StoryLine 360 June 2025 Update
Hi Everyone!
Sorry to hear you've encountered this issue when importing PowerPoint content to Storyline!
I see that you have all connected with our support engineers, who confirmed this behavior was related to a bug in Storyline version 3.101.34880.0. I'm happy to share we just released a new update for Storyline, which includes a fix for this bug.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions, here.
Please let me know if you have any questions about this update, or the issue you reported!
Having major issues (this week July 2025). Cannot import PPTx to Storyline 360. Tried all the suggested solutions. All systems, software, apps etc updated; correct format; no passwords etc. Reading this entry so roll back a few updates. Still not working. Had no issues at all three months ago, anyone else? I should add that I am working on Parrallels, on MacBook Pro (2024). All is updated and am importing the files FROM the PC side, NOT from the Mac files. Please would appreciate a fix or advice from anyone, have a lot of work and already a few days behind. Cannot even copy over the master from the PPT to the Master Storyline file. Crazy. Otherwise will need to find a different platform. Fast.
I'm sorry to hear you're still facing issues, importing from PowerPoint to Storyline!
I see that you've already opened a support case that's been received by our senior support engineers. You're in great hands troubleshooting with them, and they should be connecting with you via e-mail, shortly!