Forum Discussion
Powerpoint Import failure
I try many different ways that I found from this forum , but it never able to import, please refer to the below error report . Thank you
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>aid|a8eea07d-64ef-4fa7-9189-fdeaaaa96b9e</UserId>
<HardwareId>YCE3F-WH1AU-U9VT1-PR9RR-F7Q3P</HardwareId>
<Message>Illegal characters in path.</Message>
<StackTrace> at void System.Security.Permissions.FileIOPermission.EmulateFileIOPermissionChecks(string fullPath)
at void System.Security.Permissions.FileIOPermission.QuickDemand(FileIOPermissionAccess access, string fullPath, bool checkForDuplicates, bool needFullPath)
at string System.IO.Path.GetFullPath(string path)
at string System.Drawing.IntSecurity.UnsafeGetFullPath(string fileName)
at void System.Drawing.IntSecurity.DemandReadFileIO(string fileName)
at Image System.Drawing.Image.FromFile(string filename, bool useEmbeddedColorManagement)
at IImportViewData Articulate.Storyline.Import.PowerPoint.PowerPointImporter.CreateProjectInfo(ExportResult result, PowerPointExportInformation exportInfo)
at IImportViewData Articulate.Storyline.Import.PowerPoint.PowerPointImporter.FetchSlideSelectionInfo(string filename, IProgress progress)
at void Articulate.Storyline.Forms.InsertSlide.TabDialog.Tabs.ImportTab.ShowSlideSelectionUI(string filePath, ImportFileType importFileType, object userData)+(IProgress progress) => { }</StackTrace>
</ErrorReport>
Hi Kalin,
I'm happy to help troubleshoot this issue and would like to start with these items:
- Rename the PowerPoint presentation to a simple name such as test.pptx
- Move the PowerPoint file to the root of Drive C:, to avoid illegal characters in the path. Try importing again after applying steps 1 and 2.
- If the issue persists, check out the items in this article:
We'd be happy to look at your PowerPoint file if none of the above solutions work. Would you be willing to share a copy of your PowerPoint file here or privately through a support case so we can look at it? We'll delete it when we're done testing!
Hi Kalin,
I'm happy to help troubleshoot this issue and would like to start with these items:
- Rename the PowerPoint presentation to a simple name such as test.pptx
- Move the PowerPoint file to the root of Drive C:, to avoid illegal characters in the path. Try importing again after applying steps 1 and 2.
- If the issue persists, check out the items in this article:
We'd be happy to look at your PowerPoint file if none of the above solutions work. Would you be willing to share a copy of your PowerPoint file here or privately through a support case so we can look at it? We'll delete it when we're done testing!
