Forum Discussion
Ppt can't install Articulate Add-in
My Articulate tab in Ppt won't load. I followed the directions in other knowledge base articles with no luck. The exact message is in the attachment. Any help is greatly appreciated.
Eileen
Hi there, Patrice!
So sorry you hit a snag with the add-in. You did the right thing by opening a case with our Support Engineers!
I'll share the fix publicly in case there are others who find this conversation: Installing a supported version of Microsoft PowerPoint should do the trick.
Studio 360 supports these versions 🔧
- Microsoft Office 365 (desktop apps only)
- PowerPoint 2019 (32-bit or 64-bit)
- PowerPoint 2016 (32-bit or 64-bit)
- PowerPoint 2013 (32-bit or 64-bit)
- PowerPoint 2010 (32-bit or 64-bit)