Forum Discussion
Ppt can't install Articulate Add-in
My Articulate tab in Ppt won't load. I followed the directions in other knowledge base articles with no luck. The exact message is in the attachment. Any help is greatly appreciated.
Eileen
Thanks for confirming your software is installed locally, Larry. The Articulate Add-in is specific to Presenter 360.
I think a step-back may be beneficial to understand what you are experiencing.
- Can you share what you are doing in Storyline 360?
- What is it that worked last year that you're having difficulty with now?
- Do you need to import a PowerPoint file into your project?
- If so, then with your permission, I'd like to take a look at your .ppt file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.