Forum Discussion

MikeMills-6d30b's avatar
MikeMills-6d30b
Community Member
22 days ago

Preview and Published Files Not Running/Clocking

Hello,  I am using Storyline 360 Build 3.116.36838.0.  I am having trouble previewing "Selected Slides", "Scenes", and viewing Published courses.  I am noticing that if I try to preview slides ...
Articulate 360
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
21 days ago

Hi MikeMills-6d30b​,

Sorry to hear that you're having trouble previewing and publishing Question Bank slides in Storyline.

I'm not able to replicate the same issue when testing in version 3.116.36838.0. No worries! I've opened a support case on your behalf so our support engineers can work with you directly on this issue. Also, I've sent you an email with an upload link you can use to share your affected .story file privately with our team.

We can continue the conversation through your case!

MikeMills-6d30b's avatar
MikeMills-6d30b
Community Member
18 days ago

Hi Steven, thanks for the response. I appreciate it.

By the time I saw this replay, I had already eliminated the question groups and just used single questions as a work around since single questions were not being impacted. Thus, I don't have that file in tact anymore to share with the question groups.

Mike