Forum Discussion
Printable Training Certificate for Rise 360 course completion
Hi Phoebe!
I'm happy to share the support my colleague Johnrey shared within their case.
This happens because Rise 360 resumes when revisited at the beginning of the lesson. Unfortunately, the Storyline block will be reset when this happens, so learners can get another certificate when the slide reloads.
I'm afraid there's no way to prevent this from happening unless you upload the certificate course to the LMS as a standalone content and then provide the link to it in your Rise 360 course. This way, learners cannot reprint because the button will remain hidden when they revisit the standalone course since Storyline courses can retain object states.
If you have any further questions, we'd be happy to discuss them here or privately in a support case!
Have a wonderful afternoon!
Thank you very much Luciana for the info. I see. My case is we cannot use LMS for the upcoming course I help design, it's 100% for externals (and Reach 360 is not a way for that in this case neither).
If you guys cannot even prevent this from happening (get the certificate without RALLY taking the course), I don't think there is a better way, I will address this to the project manager to see if it is still ok.
Thank you so much!