Forum Discussion
Problem in connecting articulate 360
I was trying to sign in to articulate 360 app, a message appears saying that: "There is a problem connecting articulate 360. please check internet connection and try again"
The problem is the comp...
Hi Johnny,
Keep us posted if you're still running into trouble after going through the network endpoints, and you'll want to connect with our Support Team next! They'll be able to dig into more specifics of your environment. One other thing to check, is that you're on the latest update of Storyline 360, build 33.20697.0.
Hi,
The guys are pinging articulate.com without any issue so there doesn’t appear to be any firewall problem.
I can’t be sure if I have the latest version installed as I am unable to access the desktop app.
Thanks,
Johnny