Problem in connecting articulate 360

Hi Ren,

Thanks for your reply. We tried the suggestions from Tyler and I believe we informed him that, along with other countless previous suggestions, they didn't work. I believe our IT department also informed Articulate that their list of workarounds made no difference.

Happy for you to begin trying to fix the issue again. Again, the lack of progress over the last 12 months can't be laid at our door. 'Reaching out' sounds like you are doing a charitable favour. There's no need to redirect to a forum or a FAQ page - we've tried those too.

I'll be interested to see what comes of this over the next year and I'll provide updates on any progress or lack thereof whenever the opportunity arises. As I say, sounds like a fairly common problem with your product and I'm surprised it has not been fixed yet - some of the posts I've read on the issue go back several years so you guys must be aware of it, if not, that would be more worrying on several levels.

Kind regards,

Liam