Forum Discussion
ShubhamKalra
2 years agoCommunity Member
Problem while using the eyedropper
Whenever i am trying to use eyedropper to match the colour the eyedropper pen keeps blinking on the screen. And when i click on the desired colour it comes up with the lighter or darker shade. Only ...
StevenBenassi
2 years agoStaff
Hello Shubham! Sorry you are having issues with the eye dropper tool.
I tried testing it on my end (version 3.71.29339.0 of Storyline), and it seems accurate and responsive.
Are you experiencing this problem across all of your courses or just this one in particular? Also, are you using a secondary monitor? I found some other users who ran into a similar issue that was caused by having a multiple monitor setup.
If you haven't already, I would suggest this resource which walks you through how to fix erratic behavior in Storyline.
Hope this helps! Thanks for reaching out!