Forum Discussion
Problem with audio player on Rise 360
Hi, I have a problem with the audio files on Rise 360. Sometimes the player doesn't work properly. It happens randomly and on different browsers. The player does not indicate the duration of the au...
Hi, Claudia!
Rise 360 should accept most audio file types. If you run into this issue again, try deleting the audio block and adding a new block.
If that doesn't work, send the audio file to our team by opening a case, and we can test it from our side.
One more tip: be sure you're using one of these supported web browsers for the best authoring experience!
