Forum Discussion
claudiarizze768
5 years agoCommunity Member
Problem with audio player on Rise 360
Hi, I have a problem with the audio files on Rise 360. Sometimes the player doesn't work properly. It happens randomly and on different browsers. The player does not indicate the duration of the au...
LAURENTNICOLAZI
Community Member
OMG I found the problem!
I already cleared the cache before I asked help and I did it again but the problem was still there.
So I think that the problem didn't come from the browser but from app ou extension I linked with and which could have an effect on it.
And I found this extension I installed many month ago : Disable HTML5 Autoplay
So I remove it from Chrome and now all works nice!
Thank you for all the time you took to help me.
Have a nice day.
Crystal-Horn
5 years agoStaff
That is really great work, Laurent! And thank you for updating this discussion -- that will certainly anyone with a similar issue.