Forum Discussion
claudiarizze768
5 years agoCommunity Member
Problem with audio player on Rise 360
Hi, I have a problem with the audio files on Rise 360. Sometimes the player doesn't work properly. It happens randomly and on different browsers. The player does not indicate the duration of the au...
AlyssaGomez
4 years agoStaff
Hi Lionel, I'm sorry to hear you're having trouble with audio in Rise 360. Thanks for letting us know the file didn't play in SCORM Cloud—that's certainly a red flag. Would you be willing to share the audio file with our team so we can test it from our side?
If that works for you, please attach the audio file to a case, and we'll take a look right away.