Forum Discussion
claudiarizze768
5 years agoCommunity Member
Problem with audio player on Rise 360
Hi, I have a problem with the audio files on Rise 360. Sometimes the player doesn't work properly. It happens randomly and on different browsers. The player does not indicate the duration of the au...
LionelDieperink
4 years agoCommunity Member
Hi Alyssa,
The strange thing is that the control seems to work sometimes and then other times it doesn't. I cleared my browser cache (I don't really use addons) but this didn't fix it.
I have submitted a case with the audio file attached and with a link to the SCORM Cloud course.
The case number is 02550209.
I've gotten around this for now by turning this into a video file, using the thumbnail I had, and publishing a very low-resolution file.