Forum Discussion
Problem with Formatting Text Variable
I'm trying to use a text variable in the middle of a sentence but any formatting that I set for the text box does not hold. It reverts to a basic text format (looks like Articulate or Articulate Narrow) even though the text box properties indicate the text font should be Tahoma (or other type of font I select.)
Has anyone had this problem? I would love to use the text variable in this course but if it's a bug then I can hold off.
I've attached the .story file which shows the issue on the last layer of the 2nd slide. You have to preview the file in order to see the problem - it looks correct when viewing it in Storyline.
Thank you!
Regards,
Stephanie Case
Hi Artur,
Thanks for reaching out! One workaround you can try is to copy and paste the size of the text variable (e.g. %ch1synop% - left side) to another reference text variable to a larger size to fit the variable values.
If you have additional questions, please let me know!
45 Replies
Happy to help, Juliet. I see you're working with Renato in your case--I'll follow along there!
Thanks Alyssa, funny thing is I tested my published output this morning on someone else's comp (who does not have open sans type downloaded on their comp) and it worked perfectly as it should so at least I know it is working as expected for some.
That's good to hear, Juliet. We can take a closer look at why this is happening on your computer, if you'd like. Shoot us the details of your set up and a sample file by clicking here, and we'll be in touch shortly.
Was there ever a solution for this? I'm still having this issue 4 years later.
Hi, Sharon. I'm happy to step in!
First, I'm having trouble recreating any formatting issues in Storyline 360 Update 48. The text variable takes on the font that's applied to the textbox. Here's a short video demo.
- Which version of Storyline are you using? Click the Help tab, then About Storyline.
- Are you comfortable with sharing the course? You can send it privately to us via this case link or attach it publicly in your reply. We'll review it and report back with our findings!
If I take it out of my big project, I can't duplicate it either. It seems the bigger my project gets, the more things get wacky. Maybe there's a memory leak that most people don't experience because they have smaller project? I'll keep trying to isolate it.
Thanks,
Sharon
This issue was reported at least 10 years ago with a request after request for a resolution for over 4 years per this post, and there is still no solution? Come on Articulate!
Hi Artur,
Thanks for reaching out! One workaround you can try is to copy and paste the size of the text variable (e.g. %ch1synop% - left side) to another reference text variable to a larger size to fit the variable values.
If you have additional questions, please let me know!
