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ClineHORVILLE's avatar
ClineHORVILLE
Community Member
10 months ago

problem with the new version storyline

Hello I have a problème with the Updated. 

I can't publish my project in word. I have an error message. 

  • Hi Céline,

    Sorry to hear that you ran into this snag. 

    Since you encountered the issue after updating, try doing a repair of your Storyline 360 installation to see if this helps fix the behavior. You'll also want to try publishing just a blank Storyline 360 project to see if all projects are affected, or just a few ones. 

    If the behavior is happening to only one of your project files, please share a copy of your project file here or in private by opening a support case so we can fix the file for publishing. We'll delete it when we're done testing!