Forum Discussion
Problems with sliders since updating ipad
I have just updated my ipad to the new ios version and have discovered my slider interactions in Storyline 3 are not working. They won't allow the user to drag the object on the slider up or down an...
Yes, we have this same exact issue. Our matching drag-drop questions in our presentations no longer "grab" in Safari in the new OS 13 for the iPad, specifically.
I have to imagine that Articulate is well aware of this by now. Hopefully there's a fix, an updater or something, that I just haven't found yet.
Hi Eric, the solution by Erin has worked for me and I have raised a ticket with support for a permanent fix. I've pasted the solution below:
Go to the Settings > Safari > Request Desktop Website. Under the Request Desktop Website On section, click All Websites to turn off/grey out the toggle. When the All Websites toggle is greyed out, you will get the user agent as iPad.