Forum Discussion

steacher's avatar
steacher
Community Member
6 years ago

Problems with sliders since updating ipad

I have just updated my ipad to the new ios version and have discovered my slider interactions in Storyline 3 are not working. They won't allow the user to drag the object on the slider up or down an...
storyline 360
  • EricAllen's avatar
    EricAllen
    Community Member
    6 years ago

    Great news Ren.

    I do want to follow-up here with a question on if there is any possible way to update our old code to bring this change about in existing output without having to re-publish (in our case) over 100 different files?

     

    thanks

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      6 years ago

      Hi Eric!

      Changing the code is unsupported so we recommend republishing. If anyone has changed the code, I hope they'll pop in to offer advice!

  • GerryMcAteer-86's avatar
    GerryMcAteer-86
    Community Member
    6 years ago

    Hi Ren, I have installed the latest version of Storyline 360 and I am having issues on the iPad (Safari)  with the slider - not being able to drag/slide at all. I am using the storyline block within Rise. I have other storyline blocks in the same Rise module however these use the knob option and they all work ok. Any further suggestions? cheers Gerry

     

  • GerryMcAteer-86's avatar
    GerryMcAteer-86
    Community Member
    6 years ago

    Hi Ren, after some more investigation I have found a work around. I have deleted the 'Hover' state from the slider and the slider is now dragging as it should do. I also tried the original SL (with the hover state) in the latest version of Chrome for the iPad and it didn't work there either. Cheers Gerry