Forum Discussion
Project file corrupted, could not be saved. Happen more and more often
Hello Tianxuan Liu,
I'm really sorry to hear about your project file, and thanks for sharing the troubleshooting steps that you've taken to isolate the cause. I know how frustrating losing a project file can be, especially if there are no backups to restore the content.
We've listed the common causes of file corruption here, as well as some tips on how to reduce the risk of running into issues with the project file.
In our experience, sticking to the guidelines mentioned in the article will greatly help minimize the risk of losing your project files. Regarding the file that you were working on, please feel free to open a case with our support team here so we can take a look at the file to see if anything can be recovered from it, such as media files and text.
Hope this helps!