Forum Discussion
Project file could not be saved error
Hi,
I just received an error: Project file could not be saved. Found invalid data while decoding.
I need to resolve this asap. It did not take 2 of 6 screenshots I added. If I close the file, it will undo/remove two of the screenshots I added.
Can some please help.
Daniela
Hi Daniela,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue. I see that you’ve reached out to our Support Engineers and are working with my teammate, Lejan. You’re in great hands! We’ll continue the conversation in your support case.
Hi. Has this been resolved? I am getting this error message as well and it's extremely frustrating. I have been working on this project and testing frequently. Everything was fine until the last hour or so.
Hi hey2ya,
I'm sorry to hear you've run into this error message as well.
I'd be curious to know a bit more about your setup and what you have tried so far!
- Are you saving your file locally to your hard drive?
- Are you able to publish your course?
If you are still seeing this error message, please share your project file with us. You can share the .story file within this discussion or privately in a support case.
Looking forward to hearing from you!
