Forum Discussion

Community Member

5 years ago

Prompt to Resume and Submit button issue

Hi there, We have been having an issue with the prompt to resume box. The box shows up when a user returns to a course but the "yes" "no" buttons are not visible. We figured out that this was happ...

storyline 360

AlanSaunders1

Community Member

5 years ago

Hi Michael,

Our solution was to go to the following directory within the output folder:

html5/lib/stylesheets

And then overwrite the desktop.min.css file with the attached file, and then ZIP up the entire folder to upload to our LMS. Seems to fix the issue (at least for our project dimensions).

desktop.min.css64 KB

ManasaSadashiva

Community Member

5 years ago

Hello,

We are facing a similar issue with one of our courses developed in Storyline 3 (the latest version). The course dimensions/story size is 1920*1080. After uploading this course to SABA, the Yes and No buttons are getting cut off or are partially visible.

I want to understand if this solution will work for us. Could you also tell me what were your course dimensions?

Best,
Manasa

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to Resume and Submit button issue","id":"message:656885","revisionNum":1,"repliesCount":16,"author":{"__ref":"User:user:1393594"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:656885"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:656885"},"body@stripHtml({\"truncateLength\":200})":" Hi there, \n We have been having an issue with the prompt to resume box. The box shows up when a user returns to a course but the \"yes\" \"no\" buttons are not visible. We figured out that this was happ...","body@stringLength":"1120","rawBody":"

Hi there,

We have been having an issue with the prompt to resume box. The box shows up when a user returns to a course but the \"yes\" \"no\" buttons are not visible. We figured out that this was happening because the window was not fully maximized on the desktop screen. When fully maximized the buttons would then show up but would still be cut off halfway. This has been tested on Scorm Cloud as well as a Saba platform.

A similar issue happens with the Submit button on a question. If a user maybe presses the submit button by mistake before making an answer selection the prompt box will pop up stating the user has to make a selection first but the \"ok\" button is not visible. Maximizing the screen then shows the button.

I do realize that we could just maximize the screen but there are going to be hundreds of users accessing these builds when they go live and we cant hope that they will just be viewing the builds with their screens maximized.

Please let me know if there is some sort of fix for this.

Regards,

Royston

","kudosSumWeight":0,"postTime":"2020-07-07T06:21:04.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:656885_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":36},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:656885":{"__typename":"Conversation","id":"conversation:656885","solved":false,"topic":{"__ref":"ForumTopicMessage:message:656885"},"lastPostingActivityTime":"2021-04-13T10:55:03.000-07:00","lastPostTime":"2021-04-13T10:55:03.000-07:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:656885":{"__typename":"ModerationData","id":"moderation_data:656885","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:656885_1":{"__typename":"Revision","id":"revision:656885_1","lastEditTime":"2020-07-07T06:21:04.000-07:00"},"ForumReplyMessage:message:656899":{"__typename":"ForumReplyMessage","id":"message:656899","conversation":{"__ref":"Conversation:conversation:656885"},"author":{"__ref":"User:user:443632"},"revisionNum":1,"uid":656899,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Prompt to Resume and Submit button issue","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:656899"},"parent":{"__ref":"ForumReplyMessage:message:656896"},"body":"

Hello,

I want to understand if this solution will work for us. Could you also tell me what were your course dimensions?

Best,
Manasa

","body@stringLength":"490","rawBody":"

Hello,

I want to understand if this solution will work for us. Could you also tell me what were your course dimensions?

Best,
Manasa

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Prompt to Resume and Submit button issue","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:656896"},"body":"

Hi Michael,

Our solution was to go to the following directory within the output folder:

html5/lib/stylesheets

And then overwrite the desktop.min.css file with the attached file, and then ZIP up the entire folder to upload to our LMS. Seems to fix the issue (at least for our project dimensions).

","body@stringLength":"376","rawBody":"

Hi Michael,

Our solution was to go to the following directory within the output folder:

html5/lib/stylesheets

And then overwrite the desktop.min.css file with the attached file, and then ZIP up the entire folder to upload to our LMS. Seems to fix the issue (at least for our project dimensions).

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