Forum Discussion
CatrinaWebb
4 years agoCommunity Member
Prompt to resume option causes issues loading module
I use Storyline 3 (currently update 11) and have recently published a file in AICC. Normally my files work fine in the LMS with this setting in Chrome but for this particular file it won't load in ...
BeccaLevan
4 years agoCommunity Member
Hi Catrina, and welcome to E-Learning Heroes! ⭐️️
Great questions and I’m happy you reached out!
It sounds like you only see a loading screen when viewing this course in your LMS using Chrome. I’m happy to help you find what might be getting in the way!
Are all courses in the LMS environment behaving this way? If so, have you tried testing your course in another LMS environment like SCORM cloud?
Also, you mentioned that you’re hosting the Storyline files on an external server. If you’re hosting AICC content on a different server than your LMS, you may experience a cross-domain conflict. See this article for solutions.
Also, I wanted to share these helpful tips on resume behavior in your LMS. Please keep us posted!