Forum Discussion

HammedOladipo's avatar
HammedOladipo
Community Member
10 months ago

Prompt to resume

Hello

I have a Storyline 360 (current version) project and I do have the "Prompt to Resume" setting enabled, but the project is not prompting people when they return to the course.

Also I tried to  "resume state" of every slide, this did not work.

Any suggestion,  because if i launch the story file it resume but the index file is not.

 

Am using xAPI

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    9 months ago

    Hello Hammed, 

    Happy to help!

    If your course is not working properly in your LMS, one troubleshooting step that you can do is to test it in another LMS to isolate if the behavior is LMS-specific. You can use SCORM Cloud for this. You'll also want to make sure that you are publishing your course according to this article: 

    If you can replicate the resume issue in SCORM Cloud, please share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!

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