Forum Discussion

DellaMcKay's avatar
DellaMcKay
Community Member
3 months ago

Publish to LMS / SCORM - is downloaded as Windows Media Player instead??

Attempting to Publish course to LMS.  Instead of SCORM zip file, it's downloading as "Unconfirmed"  in Windows Media Player.  Please help!

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Some devices are setup to immediately open and extract ZIP files.

    If this is what's happening to you, this setting can be turned off, and the ZIP will be downloaded intact and not processed. 

  • Hi Della!

    I understand your concern about the 'unconfirmed' file you see when publishing a Rise course to LMS.

    I noticed you've opened a support case and connected with my colleague, Mcgem as well. Thanks for following up and letting us know this behavior was related to a faulty network connection. If you run into any setbacks moving forward, don't hesitate to reach out!