Forum Discussion
Publish to Word not working since I updated to Office 365
I am trying to publish a SL360 project to Microsoft Word for review. I am able to publish to Web and Articulate 360 with no problem. I upgraded to Office 365 over the weekend and I am now unable t...
Hello everyone, 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the new features we’ve included is:
- Enhance security when publishing courses to Microsoft Word, which now supports the modern DOCX file format
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
Hi Josh,
Thanks for reaching out!
If publishing to Word succeeds but doesn't generate a Word file, you'll want to check with your IT staff to see if your organization still allows the creation of .doc files. Storyline 360 outputs Word files in .doc format, and we've seen cases before wherein organizations have blocked the creating and accessing of this older Word format in favor of the more modern .docx format. If your organization isn't blocking the creation of .doc files, please reach out to our support team here so we can take a closer look at what's happening.
