Forum Discussion
Publish to Word suddenly fails
Today I successfully published two Storyline 3 (latest update) courses to Word for a customer, but suddenly it does not work anymore. Upon publishing, it remains grey and after a minute or so it say...
Have the same problem. Publishing to MSWord does not produce a file. Tried reinstalling Storyline, moved everything to local folder, tried publishing with various settings (layers, slide notes, screenshot size), had a blank word file open as suggested in the chat, but nothing worked.
Hi Christina!
I'm sorry to hear you've also run into issues when publishing from Storyline to Word! Thank you for sharing the troubleshooting steps you've tried so far.
I've opened a support case on your behalf so our support engineers can take a closer look into this behavior. You're in excellent hands working with them and they should be reaching out to you shortly!
