Forum Discussion

FinancialSuppor's avatar
FinancialSuppor
Community Member
12 months ago

Published video longer than timeline

Hi, I've created a project within Storyline and published as a video.

When the video is published it runs for over 9 mins. The last 2 mins of which is just the final slide. I have tried editing the end point on the timeline and even adding a trigger to end the course. Still when published it has the extra 2 mins.

How can I have the video end at the appropriate point without the additional time?

Any help would be appreciated.

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    12 months ago

    Hello Financial Support Design Team,

    Sorry to hear that you ran into this snag. 

    It sounds like Storyline 360 isn't ending the course where it should when the course is published to video. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

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