Publishing - external folder missing

Hi Sharria,

Great question! I understand that an external folder is not showing up after publishing your course to LMS. I’m happy to work with you to figure out why this is happening!  I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

• Which version of Storyline are you using?
• Is this happening with more than one course or is this the only one?
• Are you missing the folder where your external documents are supposed to be saved? If so, here is a previous discussion with a possible solution.
• Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.

Thanks for reaching out and I look forward to your response!