Forum Discussion

SafeTeamAcademy's avatar
SafeTeamAcademy
Community Member
21 days ago
Solved

Publishing failed — LMS SCORM and Review 360

Hello, Since yesterday, I have been unable to publish my Storyline 360 project. The issue occurs in both cases: Publishing for LMS using SCORM Publishing to Review 360 I receive the fol...
Articulate 360
General E-Learning
storyline 360
  • SafeTeamAcademy's avatar
    SafeTeamAcademy
    8 days ago

    Thank you for your suggestion.

    Strangely, everything started working again overnight. I tried publishing the project again using my original method and settings, including adaptive video compression, and the project published successfully without any further changes.

    I am therefore not sure what caused the issue or why it resolved itself so suddenly. It may have been related to temporary files, but the error message did not make the cause very clear.

    Thank you again for your help.

DShaw's avatar
DShaw
Community Member
20 days ago

Change video compression to static instead of adaptive when publishing... the .ts file is a temporary file created during encoding of adaptive video...

  • SafeTeamAcademy's avatar
    SafeTeamAcademy
    Community Member
    19 days ago

    Hi DShaw​ 

    Thank you, that seems to be the issue.

    I changed the video compression setting from adaptive to static/fixed, and the project now exports correctly.

    However, I still don’t fully understand why this suddenly started happening, because the same adaptive video compression setting worked perfectly on my previous Storyline projects.

    Could this be linked to a recent Storyline 360 update, or to a change in how temporary .ts files are generated during publishing?

    Thanks again for the explanation.