Forum Discussion

JillianShenk's avatar
JillianShenk
Community Member
2 years ago

Publishing Gaps?

When I publish my Storyline 360 presentation, there are long pauses between the slides transition.  Is there a way to fix this?

  • Hi Jillian,

    Thanks for reaching out!

    If you're comfortable sharing your file, I'd be happy to conduct some further testing. You can upload it here or share it privately in a support case. Once troubleshooting is complete, we'll be sure to delete it from our systems!

  • JillianShenk's avatar
    JillianShenk
    Community Member

    Hi Kelly,

    Thank you for getting back to me.  Yes, I am publishing it onto my hard drive.  I am clicking on the "Publish" icon, then saving it to Video. 

    I also just submitted a Support Care for more help.