Forum Discussion
Publishing Storyline to Review 360
Hello, has anyone tried publishing a Storyline 360 file to Review 360 today (10/25/25)? When I publish, I get the following message: "This item is still processing and will be shown here automatically when ready." However, it never displays. It just seems hung up. I've tried multiple time and also tried a different Storyline file altogether, but I still experience the same issue. (?)
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
9 Replies
Correction: Date is 10/20/25.
Hi! Yes, I am experiencing the same. I've tried all the recommended steps...manually uploading a file to review, uploading new file, uploading old file......etc. and still unable to publish to review.
YESSS! Same thing happening here - with the same messaging. Tried a variety of troubleshooting measures before seeing the messaging within Articulate that said, "Degraded performance across our systems - waiting on updates from our cloud service provider"... https://www.articulatestatus.com/
Hi everyone,
Thanks for sharing what you’re seeing. This behavior when publishing to Review 360 is very likely related to the ongoing issue with our cloud service provider that’s affecting several Articulate 360 features.
Our team is monitoring the situation closely and working with our provider to restore full functionality as soon as possible.
You can check the latest updates on our Articulate Status page.
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
I'm experiencing that message now (4/29/2026) and have checked the status page. Is there an issue systemwide currently? FYI - I was able to successfully publish this file to scormcloud.
I am also experiencing this issue with publishing from Storyline as of 11:00am (CST) on 4/29/26.
Hi TonyODell-6acc9 & DebbieLewis,
I'm sorry to hear that you've run into this setback when publishing to Review 360!
We're investigating an issue where some Review 360 items fail to load. This is impacting newly uploaded Storyline courses. Existing content continues to work as expected. Creators may see a loading error or be unable to open newly published content in Review 360.
We're actively working to identify the cause and will share updates as soon as we have more information. You can subscribe to real-time status updates, by clicking the 'Subscribe to Updates' button on our status page.
Thank you for your patience. I'm sorry if this has been slowing you down!
