Forum Discussion
Publishing to Video and stuck at encoding...
Hello,
I'm trying to publish my storyline to video and it's getting stuck at a certain point - 'encoding video'. I've tried leaving it for hours, but still not working. I am saving it to my local c drive. I'm using the 'follow next actions' check box. All triggers are set to the timeline, as opposed to user interaction.
Any suggestions would be appreciated?
thank you
Hi Lynsey,
Thanks for reaching out!
Good call on creating a support ticket. Your case is in good hands, and one of our support engineers will be reaching out to you shortly to troubleshoot the issue with you!
