Forum Discussion
Publishing to Word Doc doesn't work in Storyline 360
I am unable to publish my Storyline 360 presentation to Word. When I select the option in the publish settings, it takes all of 2 seconds and tells me it is done, but when I look at what was published there is nothing in the folder. I am able to publish to LMS and web just fine.
120 Replies
Good detective work Cindy.
Thanks for chiming in to share with us :)
Do you only support Microsoft Word? I have an open source document editor - will that not work?
Hi Suzanne,
For publishing to Word, you'll need to have Microsoft Word installed. Let me know if you're looking to do something else and I can help point you in the right direction.
Thank you so much for responding. I need a review copy of my module. I don’t currently have a Microsoft product installed on my computer. I guess I will need to export from a computer that does unless you have an idea for another review method.
Suzanne
No problem, Suzanne. If you can't find a computer I'm happy to export one .story file to Word for you. Just share a copy of the .story file here with us when you get a chance!
Also, if you're using Storyline 360, look at publishing to Review! Although you can't edit there, it's a good way to take notes and indicate where changes should occur.
Thank you for that tip and offer! I exported to word on my home computer.
Suzanne
hi i am having the same problems. I am using storyline 360 and word is 2016 version. I am using the same computer and settings as another module which published to word as usual.
When i try to publish this module i either get a fast publish and cannot open anything or it opens in a player view that does not play. Help please. I have tried the about recommendations in the trust centre etc.
Hi Sasha,
I'm not sure what you mean by a player view - the publish to Word should provide you one single Word document ending in an extension of .doc.
Have you also checked that your .story file and the file publishing path are local and adhering to the other best practices here for file names and paths?
Hi at all,
I know the post is bit older (6 moths are not a big deal) but I am struggling with a very similar problem right now. But, I dont get any notifications, nothing. Instead of that articulate and word freeze.. I don't have a clue.I use articulate 360 and Word 2013 all on windows.. I am thankful for any help.
Oh no, Nicole.
That version of Word is supported as you can see in our documentation here.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Do you HAVE to have microsoft office installed to do this publish?
Hi there, Susan. Happy to help!
Microsoft Word 2010-2019 (32-bit or 64-bit) or Microsoft Office 365 (desktop apps only) will need to be installed for the Publish to Word feature to work.
If there's anything else I can answer, I'll be here!
