Forum Discussion
Publishing to wrong account
I have two accounts with different log in and email information. When I go to publish a course to review it publishes to the wrong login. Even after clearing my history/cache. I uninstalled and rein...
Is there a solution for this? I am finding I need to uninstall and reinstall the app, sometimes multiple times, to get things to publish to the account I'm signed in as. I'm often needing to publish from both accounts in the same day, so it's quite frustrating and a massive time-suck. Thanks for any help!
I was only able to fix by uninstalling and reinstalling too. It’s hugely frustrating, especially as Articulate are about to raise the annual cost per user by 10% while there are still so many bugs that need fixing.
Best regards,
Mark Johnson
Frustrating indeed, and I totally agree.
I got there in the end after uninstalling and reinstalling the app several times. Cost me over an hour. I was advised by support to clear my cache (which I already had), but I'd prefer not to delete all my data every time; that's a hassle. I was also advised to use separate browsers for each account, which although I'm not crazy about, I will have to try, as I need to be able to alternate.
Best of luck; and thanks so much for responding!You’re welcome! Glad you got it sorted. I’m now using two separate laptops to avoid this issue! Crazy…
