Forum Discussion
Publishing to wrong account
I have two accounts with different log in and email information. When I go to publish a course to review it publishes to the wrong login. Even after clearing my history/cache. I uninstalled and rein...
I was only able to fix by uninstalling and reinstalling too. It’s hugely frustrating, especially as Articulate are about to raise the annual cost per user by 10% while there are still so many bugs that need fixing.
Best regards,
Mark Johnson
Frustrating indeed, and I totally agree.
I got there in the end after uninstalling and reinstalling the app several times. Cost me over an hour. I was advised by support to clear my cache (which I already had), but I'd prefer not to delete all my data every time; that's a hassle. I was also advised to use separate browsers for each account, which although I'm not crazy about, I will have to try, as I need to be able to alternate.
Best of luck; and thanks so much for responding!
You’re welcome! Glad you got it sorted. I’m now using two separate laptops to avoid this issue! Crazy…
