Forum Discussion
Publishing to wrong account
I have two accounts with different log in and email information. When I go to publish a course to review it publishes to the wrong login. Even after clearing my history/cache. I uninstalled and rein...
I found a solution that works (I switch between 3 accounts).
I created a separate Chrome profile for each account (I saved my logon credentials, but that's probably not necessary). To switch profiles in Articulate 360 I...
- Open a browser window with the associated Chrome account
- Sign out of the Articulate 360 app
- Sign in on the Articulate 360 app (automatically opens the sign-in window in the active window from step 1)
- Sign in on the browser
Anything I publish to Review goes to the account I selected in steps 1 and 4.
Update: it looks like our issue came about because the slides were deleted and recreated between publishes to Review. As a result, the comments (tied to the original slides by unique slide IDs, I presume) became orphaned.
Ack, interestingly I've had no comments on any of the ones I've been publishing. But I will give your suggestion ago, about ensuring my logins are within different Chrome accounts. Thanks!
