Forum Discussion
Q&A: Nova — AI, & Credits
Hi Mason_Osepchuk,
Thanks for reaching out! At launch, Articulate 360 AI subscriptions receive a one-time credit gift of 20,000 credits per seat, up to 100,000 credits per subscription. After you use those credits, you can purchase additional credits separately.
Right now, the credit balance and usage details are available to admins rather than individual creators. I can see how having visibility into the remaining balance would help creators' credits, and will share this with our Product team. Thanks for sharing that use case with us!
Thank you, LucianaPiazza. That's helpful. To confirm, (outside of the one-time gift), there are zero credits included with the Articulate 360 AI subscription, and all credits must be purchased separately (in addition to the annual fee). Are you able to share the price for purchasing credits?
Mason_Osepchuk - great question. I'd like to know that, too!
Hi, Doug_Smith! Absolutely. As I mentioned to Mason, outside of the one-time launch gift, credits aren’t included with an Articulate 360 AI subscription. Additional credits are purchased separately.
It may also help to know that most features, including core AI capabilities and the new content formats and integrations, are included with A360 seats and don’t use credits. Credits are used for specific Nova-powered capabilities, such as AI Avatars and multi-format translation.
If you anticipate needing additional credits, our Sales team can help you understand pricing and what makes sense for your organization’s expected usage.
Hi, Mason_Osepchuk,
Yes, that’s correct. Outside of the one-time launch gift, credits aren’t included with an Articulate 360 AI subscription. Additional credits are purchased separately.
Contract pricing varies, but the minimum credit purchase is 50,000 credits for $250 with Articulate 360 AI and 100,000 credits for $500 with Frontline. Credits purchased for Articulate 360 AI and Frontline stay in separate balances and can’t be transferred between them.
It may also help to know that the vast majority of features, including the new content formats and integrations we launched this week, are included with your Articulate 360 AI seats. Credits are used for specific capabilities, such as AI Avatars and localization.
If you need more credits after using your launch gift, our Sales team can help you understand what makes sense based on your expected usage. We’re still building out our self-service purchasing flows, so for now, connecting with Sales is the way to purchase additional credits.
