Forum Discussion
Question about our account
Hello,
Our company's subscription to Articulate was automatically renewed on 25 May for 12 months. We have now closed our company down. Is it possible to receive a refund for the time that remain...
I'm not an employee of Articulate, nor a lawyer. With that caveat, here's my answer.
As per the Terms of Service (Read The Articulate 360 Terms of Service ), Articulate doesn't give refunds when someone cancels their service.
While closing the company might seem like a good reason to terminate the license, it doesn't count as a legal reason to do so. (Item 11.3 describes what a "for cause" termination involves.)
