Forum Discussion

MichelleCorby's avatar
MichelleCorby
Community Member
11 months ago

Question Review not loading

I've created a quiz in Storyline which draws from multiple question banks.  It is structures so the user answers all the questions and can review their responses before submitting. 

The review option seems to get "stuck" (thinking dots continuously shown) and never loads when I'm in Preview (in Storyline) and in Review 360. The same thing happens when I choose the submit option and then try to Review Quiz to see the correct answers.

I've published this file in the past with no issues.
I have a course starting in 3 days where I need to use the file, so any help offered would be appreciated

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    11 months ago

    Hi Michelle, 

    Thanks for reaching out!

    Sounds like there's a slide or trigger in your project file that's preventing the review option from properly working. As a troubleshooting step, try importing your slides over to a new project to see if this fixes the issue. If the issue persists, please share a copy of your project file here or in private by opening a support case so we can fix the issue for you. We'll delete it when we're done testing!

  • KellyAuner's avatar
    KellyAuner
    Staff
    11 months ago

    Hi, Michelle!

    I see your case has been assigned to my teammate, Robert. You'll be hearing from them soon via email to continue troubleshooting!

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