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LisaMorris-7e43's avatar
LisaMorris-7e43
Community Member
4 years ago

Quiz radio buttons not working in preview entire project or publish

Please help. I have a project with pick one and text entries etc in multiple scenes.

Scene 1 quizz works fine on preview and publish

The rest only work on "preview this scene".

Not preview entire project or publish.

They were working.. and now just stopped.

The text and buttons appear but you cant select anything?

I've checked everything :-(

 

6 Replies

  • Hi, Lisa, and welcome to E-Learning Heroes! ✨

    I'm sorry to hear you're having issues when previewing your quiz slides! Would you be comfortable sharing your .story file either publicly here or privately through a support case so we can see what's going on?

  • Hi Maria

    Thank you,

    Unfortunately i cannot share the project as I am building it with confidentiality clauses in place.

    I actually addressed the problem by re-buidling each quiz slide as i could not find a solve.

    Then all was well.

    Until all my built-in project variables disappeared a couple of "saves" later.

    So i had to rebuild all the results slides.

    NOW, after having checked and double checked everything, all was working perfectly.

    I published.... and the quiz slides cant be used in published format again.

    I am losing my mind!

     

    Please please help me.

    I have searched all posts and checked that  :

    they are going to correct results slide

    there are no additional triggers in layers etc.

    Everything looks fine.......

    CRYING!

  • What I have noticed is that on the quiz slides that aren't working the default previous and next buttons are in the player.

    I have the slides custom set with no navigation controls and my own submit button.

    Those settings apply when i preview scene and allows me to click radio buttons.

    I preview entire project or publish and no click buttons, and player navigation controls are there.....

  • Hi, Lisa.

    Thank you for the additional details! I see you also opened a support case with our engineers, and you're talking to my teammate Mick. You're in great hands!

    Please reach out to Mick through the case if you have additional questions. 

  • @Maria - was this ever solved? Because I'm having the same exact problems with my quiz. Radio buttons not working on preview (selected slides) or publish and the Next button showing up even though it has been disabled on the slide. 

  • Hi Candy, and welcome to the E-Learning Heroes community! ✨

    I apologize for the issues you are having with your radio buttons not working as expected, and the Next button appearing when it has been disabled.

    It would be helpful if you could share your .story file with us publicly here or privately in a case so we can take a closer look at your triggers, layers, and settings to see what's going on. We will delete your file from our system when troubleshooting is complete.