Forum Discussion

MarieDesJardin's avatar
MarieDesJardin
Community Member
11 years ago

Quiz slides sometime shows Prev/Next and not Submit

Hi, folks. This is a sporadic problem. I have double-checked the quiz coding in SL2, and the slides are correctly coded. Yet sometimes when a user accesses the course, the slide will not give a Su...
storyline 360
JasonGallo-7c5a's avatar
JasonGallo-7c5a
Community Member
8 years ago

Hi, Ashley. Thanks for the quick response. Unfortunately, I am unable to share the source file, but here's what I figured out (although it seems like there may still be a bug here).

The Basic Design:

The course is designed with a total of 5 Scenes.

Scene 1: Welcome
Scene 2: Quiz 1
Scend 3: Quiz 2
Scene 4: Learner View Results Slides
Scene 5: Results Slides (Hidden)

A separate results slide measures the score for each quiz section. The results are submitted for each quiz scene on the last (blank) slide before moving to the next scene.

During 1st attempt at the course, the learner must go in order (Scenes 1-4).  Once arriving at Scene 4, they can view the results of the two quiz section. If they did not pass (100%), they must retake that quiz scene. Triggers are built in at this stage to reset the results of the quiz and navigate the learner back to the start of that quiz scene.

Individual page navigation uses the submit button to move from question to question and next to move from the last slide in a scene to the first page of the following scene.

The Issue

When attempting the quiz the first time through, the submit button is not at the bottom of the 2nd quiz questions (Scene 3). Instead, there is only a Prev / Next button even though these are not enabled for the slide and the learner hasn't yet completed the quiz. I can add quiz questions to Scene 2 and there is no error until the learner moves to Scene 3.

A Few Things to Note:

  • This did not occur in an earlier version of the course uploaded to our LMS.
  • The issue appears on multiple computers which publish the course.
  • All triggers were verified and all score submissions only occur at the end of the scene applying to the questions set for the coordinating results slide. 
  • We attempted to publish the course both with and without html5 (some earlier blogs said that this could be an issue).
  • When previewing in Storyline (SL2) this is not an issue.

What Finally Worked

The only way I could get this issue to resolve itself was to move the results submission trigger to occur after the learner completes ALL quiz sections (not just the quiz section completed). While at first, this sounds logical, remember we sometimes use an initial quiz to evaluate the learner with secondary quizzes to focus on more in-depth learning. It seems like a handicap to be unable to check in on the learner's results before the final slide of the course. 

Screenshots

Slide Properties:

 

View when previewing in Storyline:

 

 

View when accessing via LMS: